What You Need To Know
Frequently Asked Question
The Aussie Alchemy product range is 100% Certified Organic & suitable for individual use whether you are vegan, vegetarian, carnivore, gluten free, lactose intolerant or have any other dietary preferences. We do not use any chemicals, binders, fillers, gums, or additives. All products are wild crafted from the source of nature. If you’re unsure about any products, please contact us directly and we will guide and support you.
The Aussie Alchemy product range is 100% Gluten Free.
The Aussie Alchemy product range is 100% wild sourced, direct from nature and is vegan friendly.
We ship domestically and internationally using Australia Post. Regular Domestic Post takes between 3-10 Business Days, depending upon your location.
Express Post is generally next day delivery or sometimes 1-4 days depending upon your location.
International standard shipping generally takes between 5-15 business days depending on your country’s location. Please enquire with us when you are placing your order, and we will give you specific details in relation to your country.
Please consult with your health care professional if you are pregnant to seek professional advice and guidance.
We offer a full refund within a 30-day time frame, given that the products are undamaged, unopened and are still in purchasable condition. Return freight to be paid by the customer. Please contact us to submit a return.
We pride ourselves on exceptional customer service, we will support you every step of the way and share our best knowledge, resources, and advice to assist exactly where you are in your life right now. We will guide you forward with regards to your specific health journey no matter where in the world you are.
All products are 100% organic, pure, and bioavailable and do not contain fillers, binding agents, chemicals, artificial colourings or artificial sweeteners.